Absolutely Dire customer service after being taken over...

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Alliance & Leicester Business Bank Account
★☆☆☆☆
1.0
13.0% of users recommend this
  • Customer service

  • Value For Money

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hatari's review of Alliance & Leicester Business Bank Account

“Absolutely Dire customer service after being taken over...”

★☆☆☆☆

written by hatari on 16/05/2012

I have had so many problems after A&L got taken over. Their customer service is non existent. They block off my internet access whenever they please especially when I transfer a larger than usual amount. Then to try and activate the account again, they ask you questions which are to do with transactions that may have taken place in the last 7 days. How the hell can you know these transactions when they have blocked off your website access,,, with a silly message that says "Due to planned maintenance...."

  • Customer service

  • 1 year and over

    Banked with company

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