Thompson & Holt - www.thompsonandholt.com

Thompson and Holt - www.thompsonandholt.com
★★★★★
4.5
91.0% of users recommend this
  • Value For Money

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“Amazon Account Live”

★★★★★

written by johnalbot54 on 02/07/2018

These guys know what they are doing, the Amazon appeal experts. Full instructions were provided, and appeal, and we are up and running again. It took a few emails to Amazon, I am selling again now.

Was this review helpful? 2 0

“Free Reinstatement Service”

★★★★★

written by DarceyBebbington on 02/07/2018

My account was suspended because Amazon said I was selling inauthentic items. I use Thompson and Holts Monitor and protect service and included in this service is free amazon reinstatement service. I let my case handler know that my account was suspended and they sent me an appeal and plan of action within 6 hours. I submitted the appeal to amazon and within 24 hours my account was reinstated.

Was this review helpful? 2 0

“Thank you - you saved our business.”

★★★★★

written by Jackjack9999 on 01/07/2018

This company literally saved our business. We tried to appeal 4 times without any joy and we received the email that said Amazon wouldnt reply to any future messages. We contacted Thompson and Holt and in 15 days our account was up and running. Thank you

Was this review helpful? 2 0

“They Know Exactly What Amazon Wants”

★★★★★

written by CoreyCollier109 on 01/07/2018

I had been appealing my suspension for a few months before deciding to use this company. After receiving their appeal I understand I was going down the wrong path. Im now reinstated and should have used them much earlier.

Was this review helpful? 1 0

“Amazon Appeal Service”

★★★★★

written by JoseSwanSquirrel on 01/07/2018

After speaking to many Amazon Appeal companies I chose Thompson and Holt because they are in the UK. I was told that it would take 2 days to reinstate my account but it took 3 days.

Was this review helpful? 2 0

“Amazon Appeal Plan of action - success!”

★★★★★

written by JoshTwister on 01/07/2018

I phoned Thompson and Holt after burying my head in the sand and trying to cope for 2 months dealing with my Amazon suspended account. My account was suspended because Amazon said that I was selling inauthentic items, I did not have the original invoices. They were the most stressful months of my life. I received the email from Amazon Seller Services that they would no longer respond to my emails and I was devastated. The person I dealt with helped me through the process and the appeal and plan of action was sent to the right place, after 21 long days my account was finally reinstated. I couldn't recommend these guys enough, especially the person I dealt with who was always polite and responded to any of my queries. Thank You

Was this review helpful? 1 0

““Your Amazon.com selling privileges have been...”

★★★★★

written by MarkH1990 on 26/06/2018

Thompson and Holt really helped me sort out my suspended UK Amazon account when I hit rock bottom and was bogged down and couldn’t see a way out. There is a fee for their service but I thought it was absolutely worth it. Every time I spoke with them they were very helpful and friendly and now my Amazon account is reinstated. My account was suspended for inauthentic items and I had the invoices. It was reinstated in 2 days after I received the email “Your Amazon.com selling privileges have been removed” Very happy with the service.

Was this review helpful? 1 0

“Thank you”

★★★★★

written by MildrewMm on 23/04/2018

Five-star success. Thompson and holt were able to get my Amazon account reinstated within 2 days. The person I dealt with was always available 24 hours. I highly recommend him for your Amazon suspension. Thank you. There is nothing I would change.

Was this review helpful? 2 0

“Will Be Going Straight Back To These Guys”

★★★★★

written by 313Arnold on 09/04/2018

Took me a while to be convinced that employing an "Amazon Appeal Expert" was the right thing to do. I just wish I had done it sooner. These guys went through my account, and pointed out things that I hadn't even seen before. Within a couple of days the account was back up and running. Even though Amazon held my money for a few days, at least I was selling again. I paid for the 24 hour Amazon Account Suspension letter, and I always had a reply within around 12 hours.

Was this review helpful? 3 0

“Thompson and Holt Reviews”

★★★★☆

written by JasonOz on 09/04/2018

My amazon account was suspended and I tried 3 times without success. A friend on a Facebook group recommended Thompson and Holt. The free assessment was done within 50 minutes and I bought a 24 hour appeal. The appeal was sent to me by email with instructions to submit it to Amazon. I submitted the appeal and 2 days later I was selling again. I didn't like not being able to speak to someone, everything was done in realtime by LiveChat, it might have been quicker by phone.

Was this review helpful? 2 0

“Thompson and holt review”

★★★★★

written by martinparkeramz on 08/04/2018

My Amazon seller account was suspended in march, i tried to appeal myself which got me further in to trouble. I spoke to a few companies who offered Amazon appeal services and i chose thompson and holt. they looked at my details and told me that they could help and that it would take 25 days to reinstate my amazon seller account. i thought ths was a long time but they explained why. we had to escalate our appeal. I was given an account manager who specialises in escalation appeals. we sent one appeal to the person I dealt with and our account was reinstated, it only took 8 days. great service and i would use again, i am using the alert service they offer which is helping me manage my account. i would have liked to know that you can not speak to the account manager and he only replies by email, this didnt cause any problems for me but other people may want to speak to them.

Was this review helpful? 2 0

“Reinstated in 4 days”

★★★★☆

written by GomezKing on 29/10/2017

I needed help with a plan of action and called Thompson and holt. The first appeal they sent did not work but the second did. I would have give 5 star if first appeal worked but I am allowed to sell on Amazon again. They responded very quickly when I needed them to and knew the process. Thank you Thompson and holt.

Was this review helpful? 4 0

“Good overall service”

★★★★☆

written by DavidBathroomgoods on 27/08/2017

My amazon seller account was suspended due to a IP infringement. I had wrote two appeals but both were rejected. I was recommended to this company through a facebook page for suspended amazon sellers. I spoke to thompson and holt and they agreed to help with my suspension. They wrote a new appeal and covered points that i didnt think were important but it worked. I can now sell again. Good points worked good service emails always answered bad points would have been nice to speak to my case officer £400 is expensive would like to have a discount

Was this review helpful? 2 0

“Great customer service, got me back selling again”

★★★★★

written by Micksuperstore on 14/09/2016

I was in some trouble with my Amazon sellers account, I believe one of my competitors put a complaint in with Amazon. The result was that I was suspended and I had to supply Amazon with an action plan even though I had done nothing wrong. I wrote the first action plan by myself but Amazon asked for more information. I searched for help and found this web site, they helped me write an appeal letter and plan of action that worked. I was back selling again in 2 weeks.

Was this review helpful? 3 0

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