Horrible experience

Horrible experience bus 19567, Porto Sokhna to Giza 5:30 pm on Dec 13, 2018

I am currently riding in the bus, so bad experience from the driver and the guy at the go bus station in the Porto sokhna hotel.

First of all, we asked earlier the time of the bus arrival, he said be there on the high way road at 5:20 pm, me, my husband and a baby, I thought this is the rule, although I figured out later on from police office on the road that the bus arrives daily at 6:00 pm and he has to check in with that guy, so we could be resting in a safe place rather than the highway,

Second, the driver who already arrived late, at 6:00 pm, he was so rude to us, I asked him for a sticker to my suitecase and stroller, he said I don’t give them to people riding from the road, though I told him that I paid full tickets for myself and husband to ride from sokhna, he was arguing that he does not have, I explained that the company insured my bags and if I lose any, I got no proof that I had any buggage, finally the sticker book showed up, which showed how dishonest is that driver who sweated that he does not have stickers,

Then I asked him to help putting the suitcase in the bus, as I was holding bags in my hand and my husband holding the baby, he said I am not the labourer, I told him where is the labourer to help, he said no laborer, I believe there should be a worker on board to assist holding bags and give sticker to clients

I am so disappointed with this experience.