Pretty poor experience

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Arriva Bus Service
★☆☆☆☆
1.3
8.0% of users recommend this

Lawrence178's review of Arriva Bus Service

“Pretty poor experience”

★☆☆☆☆

written by Lawrence178 on 13/09/2021

The busses are NEVER on time, or the just dont run, ie the 7 that usually comes at 7:20 has not ran for random days of the week and usually just dissapears of the map. It says the 7 is 2 minutes away, then just refreshes and says the next 7 is 20 minutes away, considering I am paying nearly £400 for this pss poor service im suprised they make a profit with the amount of busses that go missing or are late...(3,7,71,72,71A - to name a few). If I had the choice to delete 1 company of the world I would choose Arriva over all the others because it is just so dreadful, it pains me everyday just to thing about the drivers, who on the most part view us as an inconveneiance and glare at us as we get on, there are a few great bus drivers, but the awful ones outnumber them. The maidstone bus station is still not finished and it is over 2 weeks past its deadline - that isnt surprising though as when i go past all I see are a maximum of 3 workers, most of them just smoking and listening to heart FM - ew. Do not commute anywhere with arriva - their company name doesnt even deserve a capital letter - unless you want to arrive anywhere late and enjoy the thrill of having your scheduled bus just being abducted from the map. Take a train, taxi or just walk, anything is better then arriva.

  • Value For Money

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Xxxjoeyxxx's Comment

Written on: 14/04/2022

I agreed!!! -__-

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