Customer service stinks!

Click here if this is your business
★★☆☆☆
1.7 / 5
From 9 reviews
11% of users recommend this
Click here if this is your business
  • Value For Money

AsaDavidson's review of Lindab Steel Guttering

★☆☆☆☆

“Customer service stinks!”

Written on: 03/02/2016 by AsaDavidson (1 review written)

We ordered guttering and associated fitting at the end of November last year, on the 2nd of December we were told that by our supplier that some of the parts were in but the remaining would not arrive until the 23rd of December bearing in mind we would need scaffold to do the job 1. Which the customer did not want up over the Christmas break 2. Because of the Christmas holiday if we had of started the job the scaffold would have been up over a longer period and cost more. Therefore we decided to leave the parts at the supplier until after Christmas. When we started the job after Christmas we found several parts severely damaged obviously during delivery. We have been told that they will not replace the damaged parts because they were not inspected within 7 days of delivery? Not happy!

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0