Be Warned!

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★★★☆☆
2.5
From 48 reviews
40.0% of users recommend this

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FairPlay2020's review of The Phone Co-op

“Be Warned!”

★☆☆☆☆

written by FairPlay2020 on 24/11/2019

Be warned....disaster! If this 'outfit' were EVER an allegedly 'ethical' company (sole reason I signed up) those days are GONE. 'Customer service' a JOKE. Kids answering phone, not a clue, tell you anything to get you off it! Despite mob number provided (worrying situation) silence. SIXTEEN DAYS before full service restored. Initially (07/11/19) reason given, "engineering works in area, outtage on line, back on by midday" *22nd November 2019* before it was. Sly, devious too. What started off as "engineering works" etc, magically morphed into "internal equipment possibly at fault"; nice try; as both existing / NEW equipment eventually sent me, made no difference whatsoever, 'nice try' not 'nice' enough! Chaos start to finish. 'Clouseau Coop' more like.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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