Based on speaking with sales adviser

TenTel - www.tentel.co.uk
★★★☆☆
2.5
40.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

MissMHenderson's review of TenTel - www.tentel.co.uk

“Based on speaking with sales adviser”

★★★★★

written by MissMHenderson on 09/05/2016

My internet is not yet installed so this review is mostly based on my experience with a telephone sales adviser.
The gentleman I spoke with was incredibly helpful and very honest. He did not mislead me about the speed I could expect in my area and ensured that I got the best deal available to me.
I particularly appreciated his positive attitude and willingness to help. Lack of broadband has been extremely stressful to me as I often work from home, but the gentleman's good humour and manners made it a lot easier to get through. I'm a lot less stressed now and looking forward to my internet being installed.
It's a little disappointing that I cannot enjoy better speed in this area, but in absolute fairness to TenTel there are no other providers who can give me any better, and no one else offered to do so as quickly as them.
I also feel that, providing I receive the service promised, that I received very good value for money.

  • Customer Service

  • Value For Money

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