Overpayment

Sky Broadband
★★☆☆☆
1.8
From 805 reviews
24.0% of users recommend this

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Fiona120's review of Sky Broadband

“Overpayment”

★☆☆☆☆

written by Fiona120 on 09/08/2017

I recently decided to join sky. I ordered a sky q 2tb box a mini box for the bedroom broadband and phone. I applied online and I paid £115 installation, then I was told installation date was no longer available and try another, I did so and it took another £115 from my account so I phoned sky, 20 minutes for answer, the operator said sorry and he could do it for me cheaper but I would have to pay a further £95 installation and the £230 I had already paid would be put in my bank, I agreed so he took a further £95 TWICE meaning sky now had £420 of my money, then I got an email saying the £55 I had overpaid would be returned within five working days not a mention of the rest of my money I have cancelled but not seen a penny of my money. AVOID these jokers.

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Fgardiner's Response to Fiona120's Review

Written on: 15/08/2018

did you take them to court and get your money back????

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