Think again before joining

Sky Broadband
★★☆☆☆
1.8
From 805 reviews
24.0% of users recommend this

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

266Moody's review of Sky Broadband

“Think again before joining”

★☆☆☆☆

written by 266Moody on 21/12/2019

Was with these muppets for several years. Arranged a home move and a new package, great you think a smooth transition. The move fell through, I telephoned to arrange for the new package on new property.
Initially told line to be checked by an engineer, no nee to be at home until the day before when I was told I had to be in. Inconvenience as had to reschedule and take time off.
The day after, a text to confirm broadband engineer will attend. NO show, cannot get hold of anyone, and then despite threatening to leave, they said they will look onto and get back several days later.
Still waiting, and they have now charged for the two packages, none of which can be used. Christmas with no sky tv
Gone to BT, a lot cheaper also!!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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