Watch out they Sulk if leaving

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O2 broadband - www.o2.co.uk
★★★☆☆
3.0
51.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Purpleshadez's review of O2 broadband - www.o2.co.uk

“Watch out they Sulk if leaving”

★★★☆☆

written by Purpleshadez on 03/04/2013

Granted the 18 month i was with o2 the customer service was good and Speed, reliability was better than most company's i have been with, if i ever got a single dis-collect i could call and know one of there agents would look into the matter. But once i got my MAC code so i could try another company all went to hell.. since midnight to 11am i got dis-collected 8 times, which o2 confirmed, BUT then followed but saying to me that they can only follow up on it if you have 10 Dis-collects..

in short if your with o2 and planning to leave be ready for a week or 2 of hell with customer service not caring that they managed to take 18 moths of money from you just to turn around and give you the cold shoulder. Not even my EX's have treated me as bad as o2

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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