Daisy Group - www.daisygroup.com – Questions & Answers

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by DaisyArePoor on 17th April 2018 Report this content
Why is Daisy unable to get my landline back? I am a business and have been with Daisy for a while. They contacted me to say we were leaving so called and advised them I was not. I even renewed my contract on the same day. Sky Talk still took our phone line over. So it is now 10 working days since this has happened and Daisy was saying tomorrow, tomorrow and now can't give me a time scale. It is so totally unfair and wrong. Very poor service as I am the innocent bystander and losing money. I don't think they will compensate either.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by JosephMasters on 14th September 2016 Report this content
What are their charges for householders and businesses?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Asked by PeterLeen on 8th July 2014 Report this content
Why are Daisy trying to charge me over £9,000 on a 3-5 year lease for phones which I can buy direct for less than £800? Is this a complete rip-off?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (2)
Report this content phmerry Written on: 08/07/2014
We have used Daisy before. DO NOT USE. You end up buying things at 10 times the market rate. Also their service was very unreliable.
Report this content DaisyGroup Written on: 11/07/2014
Charges relating to a lease contract are agreed at point of sale and only become chargeable once a customer has explicitly accepted the associated costs & terms involved. Our customers are also required to sign Customer Satisfaction Note after the supply & installation of the equipment has been completed to confirm they are happy for the agreement to go live. The cost of a lease agreement may not only include equipment charges but can also incorporate costs relating to engineer labour, programming, line installations, planning, licences old lease settlements etc. If you have any concerns surrounding a lease agreement facilitated by Daisy, please get in contact with us so that we can investigate and resolve any issues. Many thanks Daisy Communications Ltd
questionAnswer