Such a long wait without updates for recovery

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★★☆☆☆
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From 9 reviews
11.0% of users recommend this

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KerryWatts's review of RAC Motorcycle Breakdown Cover

“Such a long wait without updates for recovery”

★☆☆☆☆

written by KerryWatts on 16/02/2013

We had RAC breakdown cover for some time now, and recently had to call on them three times, and what a nightmare it has been.

First time we waited two hours for a recovery to attend us and we were not updated at anytime about what was going on.

Second time they took around one and half hours again to be left in the dark as to what was happening.

Third time was a total joke, they gave me a time of two hours and I gave up after two hours ten mintues so rung them to chase it and was asked why I am ringing. I then complained and was given a further forty minutes to wait.

They are no good at responding in any decent time, they patrols are under a great deal of pressure, and they are not spending the money to resolve this issue.

Don’t go with the RAC go AA or Greenflag they are much better!

  • Speed of response

  • Customer service

  • Value For Money

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