24 hours to get recovered by RAC after a puncture

RAC Breakdown Cover
★★☆☆☆
1.8
19.0% of users recommend this
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RRR22's review of RAC Breakdown Cover

“24 hours to get recovered by RAC after a puncture”

★☆☆☆☆

written by RRR22 on 08/01/2022

As I write this my daughter is still waiting in her car, parked on a double yellow line, waiting for the RAC to recover her car 24 hours after reporting her breakdown. They have promised to send a patrol and also promised to send a recovery vehicle on numerous occasions over the past 24 hours. The breakdown occured at approximately 6.00pm yesterday and she is still waiting - the breakdown contractor has now said he will be there in the next half hour - we will wait and see if he keeps his word.

The female manager at the RAC, who my daughter has spoken to on a number of occasions over the past 24 hours, does not seem to care.

If this is the best the RAC can offer they do not deserve anyones business

  • Speed of response

  • Customer service

  • Value For Money

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