Nightmare Non-Service

RAC Breakdown Cover
★★☆☆☆
1.8
From 604 reviews
19.0% of users recommend this

  • Speed of response

  • Customer service

  • Value For Money

1969McCulloch's review of RAC Breakdown Cover

“Nightmare Non-Service”

★☆☆☆☆

written by 1969McCulloch on 13/05/2021

After 5 hours of waiting and false promises and then wanting me to wait at least another 3 hours for a recovery vehicle I cancelled and sorted the recovery through my own sources the following day. I made a written complaint and only received polite lip service but no action or compensation. I recommend people to call local garages to come to rescue you instead of RAC as they do not have enough vehicles and mechanics but plenty of customer service personnel to give insincere apologies! To expect anyone to wait more than 2 hours is both unacceptable and inhumane!

  • Speed of response

  • Customer service

  • Value For Money

write a review
Was this review helpful? 2 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!