Bike breakdown

GEM Motoring Assist Breakdown Cover - motoringassist.com
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★★★★☆
4.4
From 2386 reviews
87.0% of users recommend this

  • Speed of response

  • Customer service

  • Value For Money

Guest's review of GEM Motoring Assist Breakdown Cover - motoringassist.com

“Bike breakdown”

★★★★☆

written by on 23/07/2020

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Hadn't used my RAC membership in years but my personal premium kept increasing, by stealth, I felt. Decided to switch to GEM, I thin after MSE or other reviews - hence taking the time to write this one.

Ducati Monster broke down - called once, got through quickly, useful menu options regarding being alone, safety etc. Told help was on way, received a text giving a deadline and to call again if no contact. I did need to call, was told why there was a delay, help arrived before the revised deadline.

Home recovery, good follow up to check what was happening with my situation, whether resolved or not. Specific bike transport with knowledgeable mechanic

All in all quite happy apart from knackered bike

  • Speed of response

  • Customer service

  • Value For Money

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By Gem Motoring Assist

Written on: 27/07/2020

Dear Member,
Thank you so much for taking the time to give positive feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for.

Kind regards
The GEM Team

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