Prompt but a little scary!

★★★★☆
4.4 / 5
86% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

MuddyPond's review of GEM Motoring Assist Breakdown Cover

★★★★☆

“Prompt but a little scary!”

Written on: 11/01/2019 by MuddyPond (1 review written)

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The first technician arrived quickly and did all he could to sort the fault but it was not possible. A recovery truck then arrived promptly too but the driver was more interested in airing his political views than staying on his side of the road or driving safely. A nerve wracking journey!!
Overall the service from the company was very good and I would happily recommend them.

  • Speed of response

  • Customer service

  • Value For Money

Gem Motoring Assist's Response to MuddyPond's Review

Written on: 16/01/2019

Dear GEM Member,

Thank you for your mostly positive review.

We were concerned to read about the operator and would like to have this investigated Further.

Could you please let us have your membership number and name so that we can have this addressed.

Kind Regards The GEM Team.

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