Emergency Assist Ltd - www.motorbreakdownrecovery.com Review

Emergency Assist Ltd - www.motorbreakdownrecovery.com
★★★★☆
4.1
84.0% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

andy6638's review of Emergency Assist Ltd - www.motorbreakdownrecovery.com

“Checked my bank statement found I have been charged by...”

★☆☆☆☆

written by andy6638 on 19/11/2022

Checked my bank statement found I have been charged by 2gether insurance for last 3 years. I did use them,so called them,then I know 2gether and emergency, they are same company,why do they have 2 name,I think everyone knows the reason.
I bought emergency breakdown cover in oct 2020, next year,in 2021,I bought their service again from groupon. I send the request to use the voucher to renew my policy.They told me all solved. But they stii charged me from my bank,so for the same car same acount,they charged twice. I asked how can you do that? They replied, they didn't use my voucher to renew my policy, they opened a new policy for me,and auto renewed my old policy. I asked how can you let one car have same policy twice? they replied,you want to buy,it is your problem. They didn't do anything wrong. Then I asked why did you only send me one policy,didn't send another one?she replied,oh, I can send you now if you want.Haha,that is funny!!
This year. I read some honest review about this company,so I decide to not use them. The money of I saved will cause me big trouble if I need their help. I received renew email said if I don't call or go online to renew my policy,I will lose it. In this case,I don't need to do anything,the contract will be end.I think I am too simple. They renewed again and no email or anything to inform you about the renew. they told me everything is my fault,they didn't give a penny back.
So please think again and carefully before you buy their service. KEEP AWAY FROM THIS COMPANY!!

  • Speed of response

  • Customer service

  • Value For Money

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