WORST SERVICE EVERRRRRRR

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Chrysler Roadside Assistance
★☆☆☆☆
1.2
6.0% of users recommend this
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Bullock132's review of Chrysler Roadside Assistance

“WORST SERVICE EVERRRRRRR”

★☆☆☆☆

written by Bullock132 on 10/07/2021

My Jeep Compass 2020 battery failed (5th time) left me stranded 25 miles out of Grand Junction Co. It’s 108 degree, I am traveling with a dog and two cats - and I’ve been here now for 4.30 hrs. Four calls to the service center (half hour wait each time) and am finally told - even tho I’m 30 min out of Grand Junction, quite a large city with dozens of towing companies and Roadside Assistance - that they sent someone from SALT LAKE CITY. I call the guy and he is very nice, tells me the job was only booked 2 hrs ago (2.5 hrs after I called in) and he still was 80 miles away. Spoke to a supervisor who HAD NO CLUE WHAT SHE WAS ON ABOUT. so sitting here with NO hazard lights as battery totally dead and all failed, on i70 with trucks barreling past doing 120. Animals highly distressed with the heat !!!! .

  • Speed of response

  • Customer service

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