Dreadful customer service

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Warmflow Boiler
★☆☆☆☆
1.0
From 13 reviews
0.0% of users recommend this

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Kylek461's review of Warmflow Boiler

“Dreadful customer service ”

★☆☆☆☆

written by Kylek461 on 19/06/2018

The combi boiler was working well with no complaints,then with its first birthday coming up I opened the door to get the service record and discovered a couple of leaks aroun the flo switch pipe work.As it was only 53 weeks old I phoned customer care to arrange a engineer to call to fix the problem and was astonished to be told all they were prepared todo was send out replacement washers as the service was one week overdue and my own service engineer could fix it.
By the letter of the warranty they were correct but one week over ?
So be careful and make sure you get the boilers serviced early as this company show no good will whatsoever.

  • Value For Money

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