We needed to board our two lovely Boxers while we were on holiday. I interviewed five kennels and decided on Beryl Brown's because of the staff I met on three separate unannounced visits. Each time, I was welcomed to look around and talk to staff. On one occasion, another dog owner was collecting his pet and I got to ask him for feedback. He was very positive and had been boarding his dog there for ten years! The kennels are divided into four sections; for little dogs, big dogs and bitches in season. Three sections are heated. One section has enclosed runs for exercising. Our Boxers were accommodated together in a large heated kennel (under-paw heating), with a small outside area. They were exercised four times a day. I supplied their food as they are on a special large breed active dog diet. Costs: £326 for 14 days for two dogs (plus a gratuity) Liked: Staff are wonderful, real dog-lovers. They made a big fuss of my 'boys'. The surroundings are lovely. Even though the kennels are heated, we supplied beds and blankets and the staff ensured that the dogs were warm, especially in the snowy weather in February. Disliked: The dogs don't get to run in the lovely surroundings. I suppose it would be just too difficult to control them all. My big dog didn't seem to eat well, although he is fine and has picked up the weight nicely since coming home. I did feel that we could have got a detailed report of how they got on, but perhaps that is expecting too much from a busy kennel. We were assured that they were 'absolutely fine'. What next? We have booked them in again, and this time have arranged a dog-walker to take them out each day. The staff are very happy for this to happen, and I think this will work well for us too. http://www.kennels-elstead.co.uk/