Appalling 'customer service', hostile to complaints.

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Pickwick22's review of Blinds4uk -


“Appalling 'customer service', hostile to complaints.”

Written on: 24/04/2019 by Pickwick22 (1 review written)

Half of a 2 roller delivery paid for at the start of April 2019 arrived without explanation. The customer rang them and was told the balance had been damaged and a replacement was being produced. When it arrived on 8th April, the packing was damaged and the fittings missing. Now, 16 days, multiple calls and emails later, still no fittings, just a threat to 'report me' if I contact them again.
No explanation as to what for and to whom. My writing on Trust Pilot is temperate, direct and available.
A good product but as other reviewers have reported, awful service and customer support; if there's a problem...
There are other suppliers; they CANNOT offer such bad 'support'.

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