Never turned up......twice

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ZoeDavies's review of BellaVista Shutters and Blinds - www.bellavistashutters.co.uk

★☆☆☆☆

“Never turned up......twice”

Written on: 14/11/2018 by ZoeDavies (1 review written)

I made an appointment for someone to come round to our new house on Thursday 8th November at 6pm as we wanted a quote for wooden shutters. I waited until 6.35 and no one turned up. I called the shop but they were obviously closed by then so I left a voicemail. They had my contact details but no one called me to say they weren’t going to make the appointment. I then called up at midday the next day and explained no one turned up. The lady apologised and didn’t know the reason for someone not turning up as she said it was in the diary. I booked another appointment for tonight Wednesday 14th at 6pm. No one turned up again. They had all my address details and contact information but I have not heard from them. Will not recommend to anyone! Will be interesting to see if I get a call tomorrow to apologise or an explanation.

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