AVOID! Terrible Company

247 Blinds www.247blinds.co.uk
★★★☆☆
3.4
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Paulsun's review of 247 Blinds www.247blinds.co.uk

“AVOID! Terrible Company”

★☆☆☆☆

written by Paulsun on 04/05/2018

Terrible company. Avoid.
A java web issue on MS Surface led to our 2 faux wood slat blinds (£120 each) arriving with the length/ width the wrong way round.
247 blinds were incredibly rude about this and refused to accept liability for their site coding at all.
The blinds arrived in really poor condition with rough and splintered cuts, and fixings missing.
After emails to and fro they agreed to supply the correct blinds but we had to pay extra (!) and suffer the embarrassment of a family gathering with cardboard taped to the windows.

The replacement blinds arrived and although one was a stark improvement, the other was worse than the originals. As well it JUST fitted in the recess (marking the walls in the process), despite my application of additional width for assurance and the pelmet was 2cm WIDER than our recess.
247 blinds argued with the pictures we sent, queried our measuring ability and said the terrible quality was within their specification- Remember, their slogan is “247 blinds: Uncompromising Quality” (!)
It’s been 7 weeks since we were told they were sending a replacement pelmet and offered to discuss a ‘discount.’
I’ve asked for a full refund on one blind, so I can cut my losses (I’ve seen friend’s blinds from blinds- to- go and they’re infinitely better), but again the arguments and rudeness persist and they are refusing to refund.

Please avoid this company, with only 25% quality output, in my experience, and appalling customer handling, they will just cause you stress and frustration beyond it can surely be worth.

Pay a little more and go elsewhere, you
won’t regret it!

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