Wheelies Direct Bike Replacement Reviews - www.bikereplacement.co.uk

★★★★☆
4.2 / 5
82% of users recommend this
  • Value For Money

Media Gallery for Wheelies Direct Bike Replacement - www.bikereplacement.co.uk

Wheelies Direct Bike Replacement - www.bikereplacement.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)

Showing only reviews written:

Within the last 6 months
(cancel refinement)
★★★★☆

“Currency confirmation Pounds sterling”

Written on: 10/06/2019 by AllisonHanna164 (1 review written)

Just for clarity please can you confirm the voucher value is in pound sterling, not US dollars, Euros or any other currency. Otherwise so far no other comments… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“Overall good experieence”

Written on: 24/05/2019 by Michealsmiith (1 review written)

Quality and choice is excellent. However, I ordered multiple items , most on 1-2 day delivery except one £5 item that was on 5-6 day delivery. The whole shipment we originally going to be held up by the single 5-6 day delivery item. I contacted wheelies and challenged them on their delivery and they promptly offered an alternative date for delivery… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“Replacement bike”

Written on: 07/04/2019 by Crabtreetz131 (1 review written)

I am hard of hearing and tend to guess what people say on the phone. Unfortunately most communication was by phone. I did give an Email address but somehow Wheelies spelt it wrong so their Email failed to reach me. I asked my wife to step in and help but they would not speak to her at first. The replacement arrived as planned and set up to ride straight away once the handle bars and seat height were set in accordance with the instructions provided (tools were also provided to do this work)… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“Great service poor bike selection ”

Written on: 29/03/2019 by Joe-123456789 (1 review written)

The service provided was excellent; prompt, friendly, easy and fast. The bike and frame selection is poor though… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★☆

“Insurance claim on stolen bikes”

Written on: 28/02/2019

Very happy with the service we received from Wheelies after a few phone calls we received a voucher for the full insurance amount and picked some new bikes which they sent out free of charge. Thanks for a great service. Best Regards … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Car seat replacement ”

Written on: 22/02/2019 by Hammamamma (1 review written)

I have to say that after an initial delay the whole process of replacing our car seat after a car accident was quick, efficient and very easy… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Insurance claim, bike replacement.”

Written on: 30/01/2019 by Sawyer277 (1 review written)

Had to chase contact through my insurance company but once I was put through the service I received was good. The staff I spoke to were really helpful, professional and so easy to deal with, whether by phone, text or email. I made my selections online and as the bike I chose would not be in stock for another couple of weeks they left me a phone message and followed it up by e-mail to ask if I was happy with that or wanted to change my selection. Their website did clearly state the date the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Bike insurance claim”

Written on: 29/01/2019 by Peytonf1962 (1 review written)

Quick efficient service - recieved money for replacement bike in my account within 4 working days. However the promisesd Halfords voucher for replacement lock and lights has still not arrived by email -not even in my spam folder as might be suggested?… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“very easy”

Written on: 29/01/2019 by Jonathand49 (1 review written)

replacing a stolen bike. Insurance company organised a voucher to like-for-like replacement from Wheelies. would have preferred to purchase bike from original local bike store. however,......... voucher arrived promptly by email. was easy to find the replacement model on the website and very easy to apply voucher code. now, I await delivery. WILL it arrive like-for-like? i.e. properly set up and ready to ride, or will it be a flat pack which I would prefer professionals to set up?… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Insurance replacement leads to loyalty!”

Written on: 17/01/2019

Having had my bike stolen, I was directed to the website by the insurers. I am happy to say that it is made so easy to navigate and explore different options. I was able to order my replacement and was contacted immediately with a receipt and a link to track my order. I will keep this company in mind whenever I need new parts of items as I feel confident in their service. By the way I gave four stars only because my bike is in transit and I am keeping that one star back until I have the bike!… Read Full Review

Report this review
Was this review helpful? 0 0
overview