Wheelies Direct Bike Replacement Reviews - www.bikereplacement.co.uk

★★★★☆
4.2 / 5
81.2% of users recommend this
  • Value For Money

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Wheelies Direct Bike Replacement - www.bikereplacement.co.uk

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★★★★★

“Insurance claim”

Written on: 25/01/2019 by NatMac1 (1 review written)

I thought this whole process of making a claim against my stolen bikes would be laborious and painful based on previous experiences making insurance claims. I couldn't have been more wrong. After informing my insurers of the theft Wheelies contacted me less than an hour later and made it very clear what my options were. I settled on the voucher option and within a couple of days my shopping basket was full and the order for my new bike and accessories was placed. Up to now communication with… Read Full Review

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★★★★★

“Replacement of stolen bike within 8 days”

Written on: 17/01/2019 by jgMcDowell7 (1 review written)

EXCELLENT service, thank you Wheelies !! From the depths of depression having my 'pride and joy' stolen, to the heights of ecstasy when my replacement was delivered after only 8 days. Brilliant. The telephone advice as to the replacement equipment was also spot on and very helpful… Read Full Review

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★★★★★

“Excellent Service”

Written on: 14/01/2019 by 55Ferguson (1 review written)

Reported my son's bike missing and within 24 hours I had a settlement figure and then the voucher came through to settle the claim, excellent service… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/01/2019 by JimboAAA (1 review written)

I had my bike stolen from outside the gym on 3rd January and received a replacement bike on 10th. The initial contact was good and the process was explained really well. The like for like value of the replacement was very fair. When the value of the replacement was give I spent a decent amount of time on the phone to one of the advisors. He obviously new his stuff regarding bikes and was a real help when picking the best bike for me. That part of the service was a real bonus. Then it was a… Read Full Review

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★★★★★

“Replacement bike”

Written on: 12/01/2019 by LeoO'Rourke (1 review written)

Excellent friendly service. Easy process and very quick. After my sons bike was stolen this company made a stressful time easier to cope with… Read Full Review

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★★★★★

“Claim review”

Written on: 10/01/2019 by BrizzleDrizzle (1 review written)

After someone stole my mountain bike and my son's mountain bike which we bought him for Christmas I want particularly looking forward to going through everything to make a claim. However, Wheelies made the whole process simple and stress free. Protect your bike(s) and get them insured with Wheelies for peace of mind and great service… Read Full Review

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★★★★★

“New bike”

Written on: 05/01/2019 by Ash52 (1 review written)

I am giving 5 stars because the service was very good and delivery was prompt my only slight issue is the gearing wasn't quite set up right and had to adjust them myself not to much trouble… Read Full Review

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★★★★★

“Insurance Bike Replacement”

Written on: 01/01/2019 by AndyLGibson (1 review written)

Brilliant Service all dealt with online & over the phone. Quick, efficient & speedy would definitely recommend. Took the hassle out of an insurance claim… Read Full Review

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★★★★★

“Superb service.”

Written on: 30/12/2018 by 499Reed (1 review written)

My bike was stolen on Thursday 20th December. I had a voucher for a replacement by the 27th, and that included a weekend and Christmas and Boxing Day. Absolutely brilliant… Read Full Review

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★★★★★

“Insurance bike replacement ”

Written on: 28/12/2018 by Lane1974 (1 review written)

From start to picking up replacement bike the whole process was quick and easy .great communication and well satisfied,well done *****… Read Full Review

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★★★★★

“Replacement parts and money for clothes”

Written on: 18/12/2018

Crashed bike and although Wheelies contacted me straight away (within 24hrs of claim going in). All damaged parts were replaced in a speedy manner and although unable to replace the clothing, they contacted the insurance company who paid what Wheelies determined to be the value of tje clothing (corrwct value)… Read Full Review

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★★★★★

“New car seats”

Written on: 16/12/2018 by Mark546 (1 review written)

Involved in an RTA requiring replacement of car seats. Contacted us and emailed vouchers to buy replacements very quickly… Read Full Review

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★★★★★

“Perfect Service”

Written on: 14/12/2018 by Kerryann35 (1 review written)

My son unfortunately had his bike stolen by some low life man whilst on school premises. Called E-sure and within a day or so Wheelies called me to start the process of replacing the bike. The team at Wheelies were incredibly helpful and professional and within the same week we had our new replacement bike delivered and ready to go. Perfect service and one very happy son. Hope the guy who stole it has a miserable christmas.. Karma is on its way ;)… Read Full Review

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★★★★★

“Bike stolen ”

Written on: 02/12/2018

Bike stolen called esure recieved a text from wheeles called them the same day they asked very straight fwd questions later that day recieved text voucher, went to Halfords who only needed the long number to process the sale. Amazingly fast and efficient. They also acted independently from the insurance company so I felt they had my best interests at heart… Read Full Review

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★★★★★

“Superquick”

Written on: 02/12/2018 by Austin244 (1 review written)

Fantastic service Recently had my bike stolen. Insurance company and Bevalued were amazing bike stolen at 18.08 reported to insurance company at 18.45 with police CR number. By 11:09 the following morning I had a voucher in my inbox for a new bike. Cannot express how easy everyone was to deal with… Read Full Review

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★★★★★

“Professional service & good value”

Written on: 28/11/2018 by smpadmore (1 review written)

Very swift response to an insurance claim following the theft of my mountain bike. Easy claim process and offer of settlement value made within a few days. Voucher up to value of claim received and new bike & accessories ordered online from what appears to be an extensive range across all the known brands. Now just waiting on delivery which I can only hope won't be by Yodel!… Read Full Review

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★★★★★

“Efficient, effective and prompt. Excellent service...”

Written on: 27/11/2018

Efficient, effective and prompt. Excellent service demonstrating compassion and empathy at a difficult time when my son who had been very ill had his new bike stolen. They didn't know we had gone through a very difficult time but their kindness and empathy went a long way toward ameliorating the loss… Read Full Review

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★★★★★

“ Great service”

Written on: 24/11/2018 by Pauy4Gas (1 review written)

Passed on to Wheelies by my insurance company.Spoke to guy from Wheelies over the phone on a Tuesday.He arranged my insurance E-voucher straight away.On Wednesday i ordered my new bike.On Friday new bike delivered.Brilliant!! So easy and a great website with loads of bikes to choose from… Read Full Review

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★★★★★

“Easy to use website and excellent selection of goods”

Written on: 19/11/2018 by Eltimbola (2 reviews written)

The Wheelies website is easy to use and there is a huge selection of bikes and accessories. It was very easy to use my insurance voucher to get things from Wheelies… Read Full Review

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★★★★★

“Fast Efficient Service”

Written on: 05/11/2018 by Katelyn138 (1 review written)

Very fast service to arrange my replacement bike and to deliver it which is just what you need when you have had your original bike stolen… Read Full Review

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