Poor service

4.2 / 5
81% of users recommend this
  • Value For Money

RobinMCR's review of Wheelies Direct Bike Replacement - www.bikereplacement.co.uk


“Poor service”

Written on: 20/12/2018 by RobinMCR (1 review written)

My insurers insisted that I procured replacement bike through you. Not a good experience.

The delivery slot was 8 am to 6 pm with 1 days notice & a refusal to ring ahead so my wife could come from work. This is poor customer service.

I had to fix pedals, pannier rack & mudguards. There was no5 adjust offered which I get if I buy a bik3 through a retailer.

This procurement is not a good offer for the custome4 & I think the charge fo4 bike & components was high.

Poor. Poor. Poor

  • Value For Money

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