Worst purchase ever

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Futon Company - www.futoncompany.co.uk
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claudiae's review of Futon Company - www.futoncompany.co.uk

“Worst purchase ever ”

★☆☆☆☆

written by claudiae on 14/06/2015

The futon mattress I bought is of exceptional poor quality, lacking real substance, strcuture and material. Within less than a year the futon is completely worn out, looking really shabby and is deeply uncomfortable. Poor value for money compared to previous futons we owned, whcih lasted ten years and still were in good shape and offered comfort. I raised this with the company just outside the warranty period ( we all have busy lives), and they were most unhelpful, telling us we should turn the mattress regualarly. We have done this now for the last six months, and it has not made the slightest bit of difference. The futon is just simply worn out. I will probably bin it soon.

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