WARNING - POOR QUALITY BEDS - STAY AWAY

Click here if this is your business
★★☆☆☆
2.3 / 5
From 3 reviews
33% of users recommend this
Click here if this is your business
  • Value For Money

Guest's review of Furmanac Irene www.furmanac.co.uk

★☆☆☆☆

“WARNING - POOR QUALITY BEDS - STAY AWAY”

Written on: 10/01/2019

Exceptionally poor quality beds - low quality components. Purchased a FURMANAC bed about 4 years ago and in that time have had to replace 6 motors, 3 lifting bars that bend and "memory" foam mattresses seemingly forgot to revert to original shape seeing us having to replace after only 2 years. Motors are encased in a plastic body which clip to bars that in turn elevate the bed frame. The body is made from exceptionally poor quality plastic that continually break. Customer service is non existent and I was told to go back to where I purchased the bed from only to discover that the bed shop were ripping me off by charging double the FURMANAC price of the motors. Furmanac engineers have recently been out to try and repair the bed only to find other issues with the bed and they now simply don't want to assist in rectifying an issue that has been there since day 1.

I urge anyone considering purchasing an adjustable bed, mobility chair to do your homework – read the reviews and think very hard before parting with any money for anything manufactured by FURMANAC who also sell under the following brands: Hestia / MiBed / Hestia Motion / MiChair / Hestia Upholstered Bed Frames.

Check out other review sites - very similar opinions being voiced by many disgruntled customers.

AVOID AT ALL COSTS.

  • Adjustable Bed

    Product Type

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0