Great customer service the peson I dealt withFrom Sales Team (Ergoflex)

Ergoflex Memory Foam Mattress - Memory Foam - www.ergoflex.co.uk
★★★★★
4.8
98.0% of users recommend this
  • Value For Money

Rainforest123's review of Ergoflex Memory Foam Mattress - Memory Foam - www.ergoflex.co.uk

“Great customer service the peson I dealt withFrom...”

★★★★★

written by Rainforest123 on 30/10/2020

I would like to say a big thank you to the person I dealt with who works in Sales and Logistics Team at Ergoflex.

There were issues in relation to my delivery from UPS (no fault of Ergoflex) and they were not going to deliver my mattress on the day of delivery. I was so worried and upset as I thought I might not have a mattress to sleep on that night. I called Ergoflex and spoke to a lady who contacted UPS and kept a track of issue. She called me prior to finishing work for the day and called me the next day morning to check check whether UPS had done as she asked. She was absolutely professional and totally understanding. Even though I was grumpy initially with her when I thought UPS couldn't deliver. I just want to give a special thank you to the person I dealt with and her professionalism.

My mattress is exactly as expected. Comfy and the best nights sleep in ages.

Thank you Ergoflex and thank you to the person I dealt with :) Would most definitely recommend this supplier.

  • Memory Foam Mattress

    Product Type

  • Value For Money

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