Bedroomworld www.bedroomworld.co.uk – Questions & Answers

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Asked by gaigy on 3rd January 2015 Report this content
I have read their service and supply reviews. They are all BAD. I am thinking of buying a new ottoman double bed for about £600. Are they really that bad?

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Answers (7)
Report this content brightwater Written on: 05/01/2015
We bought a super king bed and mattress off them, The bed came within 10 days but had to wait a further 2 days for the mattress, but that was only because it needed 2/3 people to carry it as it was a super king mattress, we have had no trouble with the bed or the mattress, and we have had it for almost a year. hope this helps.
Report this content avonlily Written on: 05/01/2015
I Purchased a double ottoman bed and mattress for my son, it arrived within a couple of days. We received brilliant customer service, and would def deal with again.
Report this content throatlatch Written on: 05/01/2015
Hi. I bought my bed and had absolutely no problem in the purchase. It arrived on time and I could install it myself very easily. The product was of a good standard. No complaints...
Report this content Critch1958 Written on: 05/01/2015
My experience of them and the quality of their beds supplied to me I would never purchase anything from them again. I would never recommend them to anyone. I may have been unlucky looking at the other responses to your question but I will not be dealing with them again.
Report this content eddy79 Written on: 05/01/2015
I ordered a double bed, when it arrived it was unusable as the slats kept collapsing. It took several weeks to get in touch with the company and get the problem sorted. When I'd eventually spoken to them on several occasions they agreed to pick up the faulty item but never showed up, delaying my refund further. Also I was annoyed to find that I had £20 worth of premium rate phone calls to the customer service number, and calls that were never answered had cost me money. They do this by a machine answering your call and saying stay on the line, then it rings for 10 minutes and cuts off. Somehow they charge you for your call from the time the machine answers even though its ringing. So it's up to you if you take a chance with this company, but if something goes wrong with your order you'll be in for a rough time
Report this content molebarn12 Written on: 05/01/2015
I bought a very reasonably priced bed and mattress from them on a next day delivery and to my surprise they actually turned up the next day and are really very good for the price. Would use again
Report this content agedboy Written on: 06/01/2015
The quality of their products is good but their customer service let them down.
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