Steamshower Store Reviews - www.steamshowerstore.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
75% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Steamshower Store - www.steamshowerstore.co.uk - Ask a question now

Media Gallery for Steamshower Store - www.steamshowerstore.co.uk

Steamshower Store - www.steamshowerstore.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Terrible and misleading service ”

Written on: 02/09/2021 by leead (1 review written)

This is one of the worst customer service experiences I've ever had if not the actual worst. Before I ordered an actual sauna the websiute stated it would arriuve in 5 weeks. I actually got in touch with them to check if this was true given other stores are saying 16+ weeks. They said it was so I plcaed the order. After 5 weeks didn't hear anything from them. Had to chase them to find it it would be ANOTHER 5 weeks. After that 5 weeks same thing, no contact from them to update me so had to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic”

Written on: 22/04/2021 by jvFarrell62 (1 review written)

Absolutely in love with my new shower. The team dealing with my order was fantastic, answering every question I asked. Delivery was great got my shower within 7 days of ordering. Will definitely be recommending to family and friends. Got some freebies aswell… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“really happy”

Written on: 16/02/2021 by John_D62 (1 review written)

great service and product and turned up on time on the day. Cannot fault them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Shocking service, parts missing”

Written on: 30/08/2019 by Dissapointmentreigns (1 review written)

Ordered the shower and after waiting for months for it to arrive, it came without parts but my plumber did the best he could installing it but was not happy ŵith the quality. Used once, leaked In to room below, plumber blamed quality of shower, shower company blamed quality of plumber 2nd plumber called in who confirmed that the product quality was very poor and that the flood had been manufacturing fault, not plumbers They won’t refund me, they won’t collect it, I’m stuck New parts have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Fdon's Response to Dissapointmentreigns's Review

Written on: 28/01/2020

I totally agree with you have had similar experience

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Aliholman's reply to Fdon's Comment

Written on: 29/01/2020

I’m in the process of taking them to court - if you do it too we would have a better case?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★★★★

“Love my shower - Vidalux Essence”

Written on: 06/07/2018 by TobyKirby (1 review written)

Really, really love my shower, works better than I imagined and looks great in the bathroom. I did have an Insignia shower but this is just as good and almost half the price of what Insignias are now kicking out at. I'm not sure if the Insignias have got better in the last 5 years but I would buy this model again anyway… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Good service”

Written on: 12/05/2018 by Jazminl181 (1 review written)

Everything was great about the shower, just the delivery driver was delayed slightly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“A Shower from a Shower”

Written on: 27/04/2018

I completely concur with the one star review below. A catalogue of events which I summarise as follows : (all issues have been photographed) Scratched panels arrived Broken shower selection lever arrived Thermostat didn’t work and had to be replaced Shower was installed and had to be disinstalled to enable fitting of a new central panel , which was sent because the non working thermostat couldn’t be removed from front. New central panel arrived but without location screwholes , so my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Great service - Vidalux”

Written on: 11/04/2018 by Reeseof431 (1 review written)

Not sure about the review below, maybe just one of those things but I absolutely love my Vidalux shower - Bett than I had imagined when ordering online Bluetooth is a great feature as is the large shower above your head. Build quality I thought was great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Vidolux shower”

Written on: 07/12/2017 by russanddeb1957 (1 review written)

we ordered this shower cube from the steam shower store when it came there was no fittings included,no instructions included, they did post the fittings and we managed to find basic assembly instructions online,when we started assembly there were no large screws included nor a seal trim which should have been there after numerous emails they have sent a pack of screws out exactly the same small ones that we already have we asked about returning the sower and they quoted 60 pounds postage plus… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 5 0
★★★★★

“Easy Transaction, Great Product”

Written on: 07/11/2017 by Ilianar447 (1 review written)

I was talking with their marketing guy as I was canvassing and they offered me a really good price and delivery sched. Overall satisfied and the product is really great! Looks really durable and have been using it for some time with no signs of wearing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great customer service”

Written on: 04/10/2017 by RosemaryCastillo354 (1 review written)

I called their sales and told them about a cheap shower I found. They kept their word on that Price Promise offer and gave me a really good deal. Definitely buying again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Problem-free service”

Written on: 21/08/2016

Purchased a DIY steam generator kit and wood slats from SteamShowerStore. I managed to build my own steam room at home according to my liking. The wood slats that I bought as well looked like they could withstand wear and tear. So, I’m pretty happy with my decision to buy from this store. Business with them turned out problem-free… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Waterproof TV's a great buy”

Written on: 04/08/2016

Bought their waterproof TV for the bath in the master’s bedroom. We just had it redesigned. Price was a bit steep but the product’s quality is A-ok. You’ll get your money’s worth… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Happy with my Alto cabin”

Written on: 27/07/2016

When I stayed at my friend's house, I had the chance of trying her steam shower cabin. I wanted to have one myself, so I asked her where she bought it. After knowing, I immediately ordered one from Steam Shower store. I've carefully considered the products available and I ended up choosing Alto 02 900 x 900. The cabin worked great after it was installed. Extremely happy with my choice… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Steam shower cabin (Insignia Model)”

Written on: 19/07/2016

I've purchased a steam shower cabin, Insignia model from SteamShower Store. The package was delivered on the day that was promised, although the delivery team said they had a hard time finding my home. Didn't have any problems with missing parts or damages. So, that was a relief. We've had it installed and it is working perfectly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Really like having a steam shower and this head makes...”

Written on: 18/03/2016 by EzraCorbett228 (1 review written)

Really like having a steam shower and this head makes it convenient to control. I enjoyed ours and we are using it for 6 months now but still working perfectly! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview