written by terminaljunkie on 01/03/2016
Purchased a number of items for new guest loo at Christmas time and all went very well, good communication & fast delivery. The items were fitted and looked fantastic, however on refilling the soap dispenser which was playing up a bit I noticed the inner bottle had split at top so it was no longer pumping well.
Contacted Bradford Bathrooms by email & asked if they could help, including pictures of the faulty item. They responded immediately and escalated the issue to the manufacturer/wholesaler for action. I received a replacement unit within 2 weeks and am delighted both with the item and especially the polite and expedited service. Highly recommended.
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