More problems than expected!

Bathroom City - www.bathroomcity.co.uk
★★☆☆☆
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Stupidhead38's review of Bathroom City - www.bathroomcity.co.uk

“More problems than expected!”

★★★☆☆

written by Stupidhead38 on 15/09/2013

I purchased a toilet, sink and 2 x storage vanities from the Yubo range. Over the phone I explained the layout of the units and enquired about the continuous worktop, I was told it would be cut to the size I needed, it wasn't, it only comes in one size. I called and was told they would send some clips so that I could cut it down to size and so that it would fit the units I'd purchased. The clips never arrived. I then noticed that the cupboard door knobs were different on the vanities to the toilet and sink, I had to call back, then email information to the sales team explaining that I wanted all matching knobs and the preference I had. I then received one back asking which type I wanted which I had already stated. 2 days later they landed on my mat. The vanities then got fitted, there were no floor brackets with the toilet so I had to pay the plumber to provide the parts. When the vanities were all lined up and fitted i've noticed the drawers on the vanities are about 10mm too high from where they should be to be in line with the sink and toilet vanities so there is not one continuous line.. Had so many issues I've just left them in as I'm fed up of it all now.

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