DISGUSTING CUSTOMER SERVICE

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Royal Bank of Scotland
★☆☆☆☆
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totall_disgtuntled's review of Royal Bank of Scotland

“DISGUSTING CUSTOMER SERVICE”

★☆☆☆☆

written by totall_disgtuntled on 23/11/2018

AVOID AT ALL COST UNLESS YOU WANT TO BE SPOKEN TO LIKE A CHILD AND BELITTLED IN FRONT OF OTHER CUSTOMERS.
EVERY EXPERIENCE (WEEKLY) OF VISITING THIS BANK IS A BAD ONE.

MAYBE RBS NEED TO CONSIDER SENDING THEIR EMPOLYEES ON A CUSTOMER SERVICE COURSE IN HOW TO DEAL WITH CUSTOMERS WITH BASIC RESPECT.

4 TIMES WE HAVE BEEN TO THIS BANK THE OTHER WEEK FOR CASH DUE TO THEM MESSING US AROUND NOT PUTTING ENOUGH CASH IN, ANALYSING SIGNATURE ON THE CHEQUE GRANTED THATS THEIR JOB BUT NOT WHEN WE HAVE THE SAME AMOUNT OUT WEEKLY.

THE STAFF SIT IN THEIR CHAIRS AND SHOUT INSTEAD OF JUST PRIVATELY SPEAKING TO YOU.

ALL AROUND ITS HORRIBLE AND MAKES YOU FEEL LIKE ITS THEIR ON PERSONAL MONEY YOU ARE WITHDRAWING.

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