written by Soto44 on 08/03/2018
Being of a certain age I like the telephone banking the staff are always polite and accurate unless there new and have been thrown in at the deep end which is what RBS do, the problem is there systems are rubbish and crash constantly so while that happens I have no bank unless I want to drive to the branch paying for parking etc, and let's face it that will close soon, 40 years I've been with this bank, if it wasn't for the fact that all the others are just as bad I would move, truth is there all rubbish.
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