written by 123heathrow on 25/10/2017
I visited the Bank of Ceylon, Borella Branch, and was greeted by one of the security officers and we mentioned to him the reason why we were there, he promptly asked to stand behind counter No. 8, we were standing for a short while and instantly a lady came over to us and prompted her services, we were then asked into her office and we were supresied thay she was the manager of the Bank. In short, she handled the situation efficently and solved the problem. First of all we like to thank her very much for her excellent customer service and would like to congratulate the whole system for their great service. Please keep up the good work.
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