Rip off Merchants

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colindaly's review of Easigrass www.easigrass.com

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“Rip off Merchants”

Written on: 29/01/2017 by colindaly (1 review written)

Over nearly 4 months ago I took the steps to have an artificial lawn put down . Thought I'd done my research so went to visit NE Easigrass as they seemed professionals in their field (pardon the pun) ... picked the grass in their showroom and was allocated a visit with one of their surveyors to give me a quotation. Got the quote and paid half the balance . After 3 and a half months a fitting date was agreed,(in fairness I was offered a date very close to Christmas but it wasn't suitable) unfortunately they came a week earlier than agreed but i was home, so no problem ... then the Engineers rocked up and discovered a discrepancy in measurements taken by their surveyor. He came from the office ... contacted the owner and they basically accepted no responsibility whatsoever and proceeded to change the original quote from £1715 inc VAT to £3000 inc VAT or I could have my money back in the space of 15 mins. Any quotations from this company need to be checked and double checked to avoid a waste of your precious time and money .Don't forget the very uncomfortable time spent negotiating with these men on your property. I have asked for a refund of my £875 and was advised I would be getting a cheque monday.PLEASE BE CAREFUL . Thanks

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Mrsense's Response to colindaly's Review

Written on: 19/03/2017

So they made a mistake and gave you your money back? Sounds terrible.

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