Used to be great Went downhill bad

I purchased Panda Dome for my MAC a while back. I had bunches of problems with it in the time I had it. It finally locked up my computer and caused me lots of grief.as I am 71 and admittedly not the smartest computer person.. I had apple helping and others with no avail. Getting ahold of PANDA for help was nearly impossible.With lick I turned off their program and surprise the system started to work. Again I tried to get ahold of PANDA, no luck. They use a program called TEC 365. I previouslydeleted this program because they wanted3 or 4 hundred dollar for me to use it even though it was with PANDA. This was another strike. I couldn't afford that. I then tried to get PANDA to tell me how to delete the whole thing and give me a refund due to the fact I had so much Trouble with it.They just said request denied.
I cannot recommend them to anyone. When I had other than apple I had their system and it worked fairly well. Now it seems they have gotten greedy and lazy. They also don't care about when the get back to a customer.
never again