Sensory overload for my disabled son - system doesn't work

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MarthaMcCormack's review of Orlando, Disney World

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“Sensory overload for my disabled son - system doesn't work”

Written on: 02/07/2015 by MarthaMcCormack (1 review written)

We have been regular visitors to Disney for 10 years. Since our last visit 2 years ago they have changed the way their disability programme works. My son has a progressive neurological condition and Asperger's. He just couldn't cope with the changes to the system and the queue times. In the end after 2 hours of queueing to get tickets and get into the park, trying to get disabled access sorted out, and realising that no priority was given on the queues - the min queue time for most rides was at least 40 mins - we gave up and insisted on a refund and left the park without doing a single ride. They used to be great at looking after children with disabilities but not any more. We will never be back unless they change the way the accommodate for special needs. Very disappointing!

  • 27/6/2015

    Date of visit (month/year)

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