written by mariee004 on 13/03/2017
You know what its like, looking forward to your break in the sun after a very bad start to the year, Well your horrible staff at the security area ruined this what a complete shambles , If they don't know what they are doing how are the people going through there expected to know. Travelled with my elderly mum. After putting our cases on to be x rayed my case disappeared one side and my mums this side to b collected. Many others had gone the other side we all had to wait around 7 of us at the point people were collecting cases complete chaos. Not one word was said to any of us from the woman checking the cases all she kept doing was shouting at the people who were not putting there trays at the front so they could go back round. HORRIBLE WOMAN. Thank you Stansted for ruining the start of our break. Who ever thought of this system should be sacked.
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