Penny Pinching

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Doncaster Robin Hood Airport
★★★☆☆
2.6
31.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

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Guest's review of Doncaster Robin Hood Airport

“Penny Pinching”

★★☆☆☆

written by on 07/09/2017

I read that Doncaster Sheffield Airport has just been voted the best airport in the UK. Whoever voted for them obviously were not travelling on the 26th August this year. We arrived two hours before our flight. It took ages to check in (Thomsonfly's fault. Not the airport) but the queue to get through security was unbelievable. It took absolutely ages to get through and then, as expected, when we eventually arrived at the security checks only two of the four lines were manned. I used to deal with Peel Ports, the airport owners, before I retired. They always gave the impression that they valued their last penny far more than they valued their customers and this was yet another example. The only saving grace was that on this occasion I had not booked the Premier Lounge. As we cleared security just 5 minutes before our flight was called it would have been a total waste of money!

  • Average

    Transport links

  • Average

    Range of shops

  • Average

    Eating facilities

  • Customer service

  • Overall cleanliness

  • Value For Money

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