Unsatisfactory end to holiday

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Birmingham International Airport
★★☆☆☆
2.4
35.0% of users recommend this
  • Customer service

  • Overall cleanliness

  • Value For Money

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Sharmwolf's review of Birmingham International Airport

“Unsatisfactory end to holiday”

★★★☆☆

written by Sharmwolf on 30/03/2015

Returned from Sharm El Sheikh on Sunday 22nd March 2015 at 21.15. Finally disembarked at 21.50. The reason for the delay was the steps delivered to the plane were the wrong size so we had to wait for a replacement set which took 30 minutes. Not really what you want at that time of the evening following a 6 hour flight. I know of someone else who had the same issue last year. Get a grip Birmingham , you keep telling us want to expand.
Just to be fair the outgoing bag drop , security checks , time in departures were a good experience.

  • March 2015

    Date of use (month/year)

  • Good

    Range of shops

  • Good

    Eating facilities

  • Customer service

  • Overall cleanliness

  • Value For Money

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