Disappointing

★★★☆☆
3.2 / 5
54.1% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

DJLewis19's review of Onward Travel Solutions Ltd www.airporttaxis-uk.co.uk

★★★☆☆

“Disappointing”

Written on: 08/01/2019 by DJLewis19 (1 review written)

Used company before so booked again. Paid £10 extra for ‘meet and greet’ when I arrived the driver wasn’t there. Called him 3 times and he said to come and ‘find him in the car park ‘ after more confusion - 10 minutes walking around a car park with luggage and 2 more calls to him I found him sitting in his warm car. Poor service. Will use a different company from now on.

  • Gatwick

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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