written by LeroyMoser on 22/06/2015
I have booked this service four times. The first was excellent, the second was as good except the car was grubby inside and out. The third booking was for a 9am pickup in town and the car was not there. Their office telephone was not answered so at 0910 I took a regular taxi. On one of the earlier bookings a needed to call their number and on that occasion too the number went unanswered. The scheduled driver called my mobile number at 0915 to say he was outside and was told that I had already taken a taxi. This booking was the first I had coupled with a return from Heathrow and no driver was at the pickup point but of course they may have cancelled the whole booking, though no email nor text message checked to see if this my intention. Unreliable car services are not something I want to factor in to my journey to and from the airport.
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