Appalling service - do not use!!!!

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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

Lynseyhesketh's review of Hoppa.com - www.hoppa.com

★☆☆☆☆

“Appalling service - do not use!!!!”

Written on: 07/07/2019 by Lynseyhesketh (1 review written)

We booked a return transfer from Bangkok airport to our hotel. We had no issue with the initial transfer from the airport to the hotel. Our return
transfer from the hotel to the airport never arrived. We were a party of six people left stranded. We couldn't use our mobile phone but we're lucky that a hotel staff member contacted hoppa. At this point we were told a taxi had been dispatched. After several phone calls and 45 minutes later we were told that a mistake had been made by hoppa and no taxi was coming!!!!! We nearly missed out flight and my daughter had a panic attack. NEVER USE THIS UNRELIABLE COMPANY!!!!

  • Bangkok

    Airport

  • Punctuality

  • Easy to find

  • Mini-Bus

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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