DONT USE

★★☆☆☆
2.0
24.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

bkLynch142's review of Holiday Hoppa Airport Transfers - www.holidayhoppa.com

“DONT USE”

★☆☆☆☆

written by bkLynch142 on 30/05/2017

booked a taxi transfer with them (HOPPA which is part of Greenbus) . got to the airport and reported to the check in desk. the lady told us there were no taxi drivers available and it would be at least 1 hour before the was likely to be one. she told us to get a taxi from the taxi rank, get a receipt and then contact them, they would give us a full refund

The driver of the taxi we used said this happened all the time with Greenbus / Hoppa, he said they pray on tourists, telling them to get a taxi from the rank and then don't give them the money back, they offer best rates but don't give you a service

i did contact them, they have ignored all my emails, and so no refund given

there were quite a few people also in the same situation as me and my wife some had children.

on their website there a reviews giving them good ratings, don't believe anything they say

DONT USE THEM GO TO ANOTHER COMPANY

  • faro

    Airport

  • Punctuality

  • Easy to find

  • Car

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

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Ozzytr54's Comment

Written on: 02/03/2020

Please check the name of the company you are reviewing, you are reviewing totally different company under HolidayHoppa, HolidayHoppa.com has NO CONNECTION, nothing to do with the company you have travelled with.PLEASE CHECK BEFORE YOU PUT YOUR COMMENTS

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Holidayhoppa.com's Comment

Written on: 29/12/2017

Please check the name of the company you have booked with, HolidayHoppa.com is totally different company than the one you booked with

Reply to this comment
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