Get Transfer Reviews - www.gettransfer.com

★★★☆☆
3.2 / 5
58.6% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Bad customer service, false quote, avoiding refund”

Written on: 17/11/2018 by mrticketmaster (1 review written)

Booked a journey and stated we needed 4 drop offs within 5 mins of each other. They gave me a quote which I accepted, paid the 30% fee online. The next day the taxi company called me and said I would be charged more for the drop off’s. I’ve requested a refund on this basis to which they have sent back a series of emails avoiding the acknowledgement of my 4 refund requests to date. Still waiting to date for my refund. The taxi date is 6 weeks away so not sure why they are dragging this… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 12/10/2018 by AniyahEvans1979 (1 review written)

We booked transfers with this company from Rome FCO to a hotel near the Vatican, we were travelling with an 88yr old disabled woman, so I contacted the company by phone to ensure they understood our needs for a vehicle with a ramp or other form of getting a wheelchair with passenger into the vehicle. I stipulated that she has extremely limited mobility and can not climb in or out of anything, so no steps. I was told 'No Problem' On our arrival to Rome, we were told someone would be waiting in… Read Full Review

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★☆☆☆☆

“Didn’t come at all”

Written on: 08/10/2018 by Marina1212 (1 review written)

We missed our flight because they never arrived didn’t let us know so we could have alternatives. We called them and they said it would come in a few minutes Finally when we called them back said the car crashed but couldn’t send anybody else. No compensation don’t go with them unreliable unreliable… Read Full Review

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★★☆☆☆

“Late and overcharged ”

Written on: 27/09/2018 by Dewrew (1 review written)

Booked a driver from Barcelona airport to hotel. The driver was at least 1/2 hour late which is a long time after a 14 hour flight. We paid 1/3 up front but the driver charged us the whole amount when we were dropped off. We were so wiped we didn't know what we were doing. Have contacted the company 3 times but no response. Avoid this company… Read Full Review

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★★★★★

“My story”

Written on: 17/09/2018 by 136Neal (1 review written)

What should I start with? I want to note the speed and quality of work. In this case, I waited for an answer to my question for 2 hours. Now I confidently put 4.6 stars… Read Full Review

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★☆☆☆☆

“Use gettransfer at your own peril ”

Written on: 16/09/2018 by Sunilnew (1 review written)

Used gettransfer for return trip from Amsterdam to Bruges. Driver made one trip, collected 70% money and did not turn up for return trip. Stopped answering my messages and calls and left us high and dry. We could have missed our flight had we waited for him. I sent a mail to gettransfer and they replied that they will get back to me but never did. We were to leave at 5.30 in the morning for Amsterdam airport and where would I have gotten cab at that hour had I relied on gettransfer. I will… Read Full Review

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★★★★★

“I love punctuality”

Written on: 14/09/2018 by Avlola (11 reviews written)

First of all I like punctuality, I really appreciate it. I ordered a car with a driver in this company for a certain time and in a specific place. My wishes were fulfilled very accurately! Thank you for that. The system of the transfer order is implemented very conveniently and competently: 1. I left the application, indicated the place, time, date, chose the type of car; 2. I got a call to clarify some details; 3. I paid for the trip. I liked that it is possible to choose among various… Read Full Review

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★★★★★

“It's profitable here”

Written on: 13/09/2018 by Miliaso (12 reviews written)

This week I was very much helped by this company. I spent the minimum amount of time to order a car. I needed a minivan to meet business partners from the airport and carry them for the next two days. This carrier offers two types of transfer order: hourly and by route. I chose the first option because the route we had was not completely planned and it could change at any time. On the site I filled out the order form, indicated all the details of the transfer, in 10 minutes I received a call… Read Full Review

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★☆☆☆☆

“Never showed up-twice!!!!!”

Written on: 13/09/2018 by Loricli (1 review written)

I scheduled 3 transfers/from heathrow to hotel, hotel to cruise port then cruise port to heathrow. The first transfer was 40 min late, even though I had my flight info. The second transfer never showed up. I found an email from him in my spam later saying his kid was sick. The third, I got smart. I emailed the day before and was assured they would be there! Guess what? They weren’t and they were unreachable by phone by the dispatch. Never never never never again… Read Full Review

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★★★★★

“Modern, fast and affordable”

Written on: 12/09/2018 by Timiav (11 reviews written)

I became a regular customer of this carrier. Now I order transfers to the airport and back through the application for the smartphone. They have a good service, punctual drivers and very nice rates. Through the site is also convenient to order: choose the date, time, location, car and shows the cost of the trip. I like that now I have a small personal discount, as a regular customer. Machines are different to choose from, there is a limousine and even a helicopter, imagine? I was always… Read Full Review

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★★★★★

“Fast and comfortable”

Written on: 10/09/2018 by Afiar (11 reviews written)

I needed a transfer from school to airport, when I accompanied the children to school competitions in another state. It was not profitable to order three cars, so I chose companies where there are minivans in the park. On the site of this carrier it was very easy to place a transfer order on the site. I chose the time, date and place, the price suited me and paid for the trip at once. We coordinated all the details with the manager by phone. I decided not to order a return transfer right away… Read Full Review

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★★★★★

“good partners”

Written on: 07/09/2018 by Kimpa (11 reviews written)

Over the past half of the year, this carrier has become our good partner. I am the owner of a small hotel in London, and our clients often ask to book a transfer to the airport or train station. Most often we order minivans and buses (various delegations often stop at us), but ordinary cars are also in demand. Very rarely we order a transfer to the auto business and premium classes. Not so high level at our hotel. Order transfer is quite simple, you can do it in two ways: 1. Leave an… Read Full Review

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★★★★★

“Inexpensive and fast”

Written on: 06/09/2018 by Jerdiam (11 reviews written)

Now you rarely find good service and for a reasonable price. And in the sphere of transportation it is very difficult. But I found a company that provides good transport, punctual drivers and does not ask for that much money. The interaction between the client and the carrier occurs via a website or application for a smartphone / tablet. It's very convenient, they call back for five minutes. I booked a transfer here twice, economy class and minivan. I often fly, so the airport and from there… Read Full Review

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★★★★★

“excellent”

Written on: 04/09/2018 by Umpas (11 reviews written)

If you need a fast and convenient transfer, then I can recommend this company. I ordered a bus for employees of our company to all go on vacation. I made an order through the company's website, then on the phone we discussed all the details with the manager. I paid the trip immediately, everything was done very conveniently, you can pay by card and other electronic payment systems. The bus we had with all the amenities: a toilet, internet, air conditioning, a luggage compartment, soft seats… Read Full Review

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★★★★★

“A reliable carrier”

Written on: 02/09/2018 by Kafisti (11 reviews written)

I like working with this carrier, we have established good business relations. For clients of our company, I often order transport of different classes. Now I order transfers through a special application for a smartphone - it's fast and convenient. All payments are also made online and officially. A little about the service and the drivers. All cars in the company's park are in excellent condition, drivers here are polite and punctual employees, I really appreciate it. My task is to take care… Read Full Review

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★★★★★

“You can order a helicopter!”

Written on: 31/08/2018 by KatySimons (11 reviews written)

A month ago I had a business trip to Japan. According to the tickets, I had to transfer from Narita Airport to Haneda Airport, and then depart from Haneda Airport to Kansai Airport. Time gap between flights was two hours and this two airports located far enough from each other so I could not use subway or bus, and taxis in Japan are incredibly expensive. In search of a transfer company, i noticed GetTransfer because of lots of positive comments. This company has a wide choice of transports… Read Full Review

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★★★★★

“Good day! I used company services Get Transfer twice....”

Written on: 30/08/2018 by Helenmartines (13 reviews written)

Good day! I used company services Get Transfer twice. For the first time we ordered a Minibus for sixteen people, from Krasnodar airport to Moscow Sheremetyevo airport. For money, this trip cost us 733 dollars. In comparison with other companies this is very cheap. For each person it turned out on 45 dollars 82 cents. This is a very cozy and comfortable vehicle that provides places for luggage for each person. I booked a trip on the site, after which the operator called me back. In a polite… Read Full Review

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★★★★★

“The company is just great”

Written on: 29/08/2018 by Bradeni331 (1 review written)

The company is just great! I flew to Moscow from Rome and could not find a car to get to the hotel. But without thinking for a long time, he rented a car in this company. Delivered me quickly and with a breeze, I was very pleased with the trip. I will now always use this… Read Full Review

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★★☆☆☆

“Disappointed”

Written on: 23/06/2018 by Machado123m (1 review written)

I made a request for round trip and I put all my information back and forward they offer a price for 300.dollars in a van after that other driver offer 200.I accepted before pay I asked to customer service if the price was for round trip and he said yes. The day before come back I call for confirmation and the people in costumer support told me I had to make another request to the airport and pay again 152.dollars more I very desappointed because I asked several times for the round trip price… Read Full Review

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★☆☆☆☆

“Didn't show up ”

Written on: 06/05/2018 by Duffyft152 (1 review written)

Very bad experience, I booked and received a confirmation email, shuttle didn't show up so I missed a flight and had to pay for a hotel. Not a reliable company. Would never recommend it… Read Full Review

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