ezClick Transfers Reviews - www.ezclick-transfers.com

★★★★★
4.8 / 5
93% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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ezClick Transfers www.ezclick-transfers.com
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★☆☆☆☆

“Extremely Unreliable unhelpful and useless ”

Written on: 29/06/2015 by Jaden329 (1 review written)

Waste of time and money book and pre paid for a taxi to collect me from an airport I was told the driver would be waiting in the arrivals with a sign with my name and the name of the company on it I found a lot of drivers doing the same as explained above but none with my name or the company name which I booked my taxi with in the arrivals I waited 15 mins after the driver was due to collect me n still no show, I started asking other drivers did they know any thing about my booking, they knew… Read Full Review

Ezclick's Comment

Written on: 30/06/2015

The flight number placed on the booking did not exist, nevertheless the driver was at the airport in the arrivals hall for a whole hour and a half from 09.10 as per booking. The confirmation voucher passenger receives has the local contact of supplier 24x7 which according to records was never used. The office contact is available on site and customer service have no record of any contact.
It seems that the flight number used in the booking was the passenger's PNR (flight booking code) and the flight time used was the departure time. According to ezClick Terms (available on site), which passenger agreed to, refunds are foreseen only with cancellations prior to pickup date.

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