Terrible service.

★★★★☆
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  • Punctuality

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December76's review of CharleroiExpress - www.charleroiexpress.be

★☆☆☆☆

“Terrible service.”

Written on: 15/10/2019 by December76 (1 review written)

Had paid for a transfer from airport into Brussels. Flight was delayed due to technical problems. Kept Charleroiexpress informed even though they had sent me an email saying not to worry if flight delayed as they would watch for the flight arriving and our driver would be there. Flight arrived but no car. Phoned and was told we would need to pay the full fare again. When I came home I got no joy from Charleroiexpress and no refund. Would never use again.

  • Brussels

    Airport

  • Punctuality

  • Mini-Bus

    Type of vehicle

  • Comfort of journey

  • Customer Service

  • Value For Money

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