written by on 10/05/2013
I found this transfer very good, esp as we had never been in this country before, our transfer was on time and very enjoyable and reasonably priced . I would definitely recommend this service to friends and family, I myself are going to book again for this November when we return to Krakow. I like how we were met at the airport and given clear instructions on where to go and were helped with luggage
written by on 10/05/2013
The driver was waiting in the arivals hall when we touched down. He was pleasant and helpful. The vehicle used for the transfer was comfortable and adequate. The same applied to the return journey. Cannot fault.
written by jh4x on 10/05/2013
I tried lots of transfer companies, Airport tranfers is always the most competitive. It's in my bookmarks as a reliable gauge of transfer costs to a resort and I always use it a a first choice option if possible. Thanks
written by accesspwd1 on 10/05/2013
Coach was I time Got us there and back as needed.. Air-con could have been a little better It was the first time I book transfers private so was skeptical but overall we were happy with the service and travel
written by on 10/05/2013
Booked transfer to airport from hotel. No problems and very good value. Would use again.
written by on 10/05/2013
Excellent service, on time, pleasant driver and smooth journey. No hitches or worries which makes a good start and finish to the holiday
written by amooreamoore on 10/05/2013
Easy to find and quick and comfortable. We booked on line and the process was easy to understand and follow.
written by Suzanne100 on 10/05/2013
There were only 2 of us going to the resort, so instead of a bus they sent a private car. Door to door service with spot on timings. Our only confusion was the note on the info to call and confirm the return. We attempted this but couldn't get through, but the transfer company sent a fax through to us anyway with the time for collection. Both times I have used this service I've found having to do this a bit frustrating. Would be easier to say if you're not requiring the return transfer...
written by on 10/05/2013
The booking was very easy to do and when we arrived they were there ready for us to go! The driver was plesant and was making us laugh. Only problem we had was distinguishing which company was taking us from the airport to our hotel as they were hundreds of people advertising different companys. Maybe a checkpoint with the company name would be better?
written by on 10/05/2013
The transfers in both directions were friendly, accomodating and most importantly they were on time.
written by on 10/05/2013
I have used airport transfers many times will always be my first choice.
written by Hilarygardener on 10/05/2013
An excellent service. We were met on time, with a vehicle a suitable size for our party. Return service was equally as punctual and efficient. Faultless service and by far the most cost effective.
written by on 10/05/2013
Ordered everything online, great service and punctuality.
written by Moni00 on 30/01/2013
It was my first time to contract with these guys and I wish I did not. Their agents in Spain never showed up and we incurred huge expenses to get to our place. We could not contact anyone there either as they had not supplied it with the correct information including phone numbers. After making a complaint, they changed their terms online and refused to refund us saying it was our fault that we never called.. We are taking legal action against them now for their fraud.
written by stefca on 29/09/2012
Don't book with airporttransfers.co.uk who are part of Hays Travel Ltd, as they keep you waiting on the tarmac until the coach is full, which in our case was an hour, then went to drop everyone else off first - it took over 3 hours to get to the hotel, on the return journey we booked a taxi which took only took 45 minutes! I tried to make a claim for the refund of payment made for the return journey of £42.31 but they refused on their cancellation policy - I am deputing this with ABTA as their T&C's do not contain details only revealed once you have paid in the form of a transfer voucher. They did not suit my arrangements - they were to call the company 24 hours prior to departure and that collection from the hotel is 3-3 1/12 hrs + 10 minutes before departure time. So I cancelled the booking immediately. This I understood to be within my rights of the 7 day rule on internet purchases as they had not disclosed this information prior to me clicking the booking button. This information is nowhere on your website except in the transfer voucher which you don’t get until you have booked.
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As rated by our community of reviewers
Rlyeo's Response to stefca's Review
Written on: 23/10/2012
i also am in dispute with airport transfers .co.uk as i booked for an executive transfer to apartments and return yes i got the merc limo from the airport on the return they sent a local taxi which would be a lot cheaper than the limo so in effect the have stolen money from me they keep telling me my contract is with the car providing company and not them what a load of tosh i booked with airport transfers not the company providing the car
airport transfers avoid like the plague